Legal Information

Last updated: 24 Oct 2025

Introduction

This Privacy Policy describes how SensoCivico (the "Site" or "we") collects, uses, and discloses your personal information when you visit or register to contribute and interact with the Site.

1.1 Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to allow you to access the review, rating, and contribution services. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.

  • Device Information: web browser version, IP address, time zone, cookie information, what entities or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, to manage your user session and service access, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels, and provided directly by you during registration or content interaction.
  • Disclosure for business purposes: shared with our service providers and technical partners necessary for the Site's operation (e.g., hosting services, analytics).

1.2 Minors

The Site is not intended for individuals under the age of 18 years old. We do not knowingly collect Personal Information from minors. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

2. Terms of Service

Welcome to SensoCivico. By accessing, registering for, or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2.1 Use of the Service and User Content

The service provided by SensoCivico is intended for civic participation, reviewing, and rating the entities present on the portal, and contributing new entities. You may not use our service for any illegal or unauthorized purpose, nor post false, defamatory, or harmful content. **All reviews, ratings, and entity information entered by users must be truthful and based on real experiences.**

2.2 User Account

If you create an account on SensoCivico, you are responsible for maintaining the security of your password and are fully responsible for all activities that occur under the account and any other actions taken in connection with the account (e.g., posting reviews).

3. Cookie Policy

This Site uses cookies to enhance the user experience and manage login sessions. A cookie is a small text file that is stored on your computer or mobile device when you visit the Site.

3.1 What are Cookies?

Cookies perform various functions, such as allowing you to navigate between pages efficiently, keep your user session active, remember your preferences, and generally improve the user experience. They can also help ensure that the content you see online is more relevant to you and your interests.

3.2 How We Use Cookies

We use cookies for several purposes, including:

  • Essential cookies: necessary for the Site's operation and user session management (e.g., for login).
  • Performance cookies: collect information on how users use the Site to improve its structure and content.
  • Functionality cookies: allow the Site to remember choices you make (e.g., language or display settings).
  • Targeting/Advertising cookies: used to deliver content or ads more relevant to you and your interests, where applicable.

You can control and/or delete cookies as you wish. You can delete all cookies already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site, and some essential features, such as maintaining your login session and interacting with content (reviews, ratings), may not work properly.